Last Updated: [Insert Date]

Welcome to NEW ERA Sales Store (“we”, “us”, or “our”) at www.shopcaphatsale.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Our Store and Products

NEW ERA Sales Store specializes in authentic MLB team caps, including merchandise for teams like the Atlanta Braves, Boston Red Sox, Chicago Cubs, and others as displayed in our menu. All products are official licensed merchandise.

Product Characteristics:

  • 100% authentic MLB licensed caps
  • Available in various team designs and styles
  • Premium quality materials and construction

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy, or resell any part of our site without permission
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 13 years of age to use our services (or older if required by your jurisdiction)

3. Ordering and Payment

Order Process:

  • All orders are subject to product availability
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • You will receive an order confirmation email with details

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Currency:

  • All prices are in US Dollars (USD)
  • We reserve the right to change prices at any time without notice
  • International customers may be subject to currency conversion fees by their payment provider

4. Shipping Policy

Shipping Areas:

We ship worldwide except to certain remote areas and parts of Asia.

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

Delivery Considerations:

  • Delivery times are estimates and may vary
  • International customers are responsible for any customs fees, duties, or taxes
  • We cannot guarantee delivery dates and are not responsible for delays caused by customs or carriers

5. Returns and Exchanges

Eligibility:

  • Items must be returned within 15 days of delivery
  • Original proof of purchase (order number) is required
  • Items must be in original condition – unworn, unwashed, with all original tags attached

Non-Returnable Items:

  • Customized or personalized caps (if offered)
  • Clearance or sale items marked as “final sale”
  • Any item not in its original condition

Return Process:

  1. Contact customer service within 15 days at [email protected]
  2. Wait for approval and return instructions
  3. Package your return securely in original packaging
  4. Ship using a trackable method (customer pays return shipping unless error is ours)
  5. Allow 5 business days for processing after we receive your return

Refunds:

  • Issued to original payment method within 5 business days
  • Shipping costs are non-refundable unless return is due to our error
  • International refunds will be in USD and subject to currency exchange rates

6. Intellectual Property

All content on this website, including logos, designs, text, and images, is the property of NEW ERA Sales Store or our licensors and is protected by copyright and trademark laws. The MLB team names, logos, and related marks are trademarks of Major League Baseball and its teams.

You may not use, reproduce, or distribute any content from this site without our express written permission.

7. Limitation of Liability

NEW ERA Sales Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the site
  • Errors or inaccuracies in product descriptions or pricing
  • Delivery delays beyond our reasonable control
  • Products that do not meet your expectations (beyond our return policy)

Our total liability for any claim related to your use of the site shall not exceed the amount you paid for the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

NEW ERA Sales Store
4497 Lindale Avenue
Oakland, US 94602
Email: [email protected]

Thank you for choosing NEW ERA Sales Store for your authentic MLB caps!